Your products are great and as a new retired Vet they are nice additions to my collection..my only concern is lack of communication. I recieved no notice of where my item was until it arrived at my door..we as customers are well aware of Covid-19 delays, but just as a courtesy alert stating "hey we haven't forgot about you, we are still working on your item, thanks for you patience, we will update you once it ships" it helps ease the customer minds that the process is still moving..thats my only complaint..